Close all the windows then test the email by sending an email from / to your email address (eg:Ĭomes up and asks for your password, put it in then.įor more tutorials on accessing emails and setting up email clients, view our Email Setup Guides. Step 5 - Make sure Authentication is set to Use Incoming Server Info then click OK. You continue having problems, try these settings instead (use Port 110 for Incoming if your email is set as POP). Router/firewall/office network, the SSL settings above don't work. Note: On rare occasions, due to some network settings on your ( 5) Add the correct port numbers (Incoming IMAP 993 or POP 995, Outgoing 465). ( 4) Make sure both boxes are ticked (leave 'Always use secure password' unticked). ( 3 ) Incoming and Outgoing server should be the same. Re-add the password if your email still fails after checking the other ( 2) If your password is in there, keep it as it is. ( 1) The Email Address and Username should both show the full email address. In this case, contact support for the third. Step 3 - Ensure the settings are entered as below: Important: Your support plan might not include support for third-party products. Step 2 - Select the account you want to fix. You can find these here.ī) If you don't have your email password, you can find it here.Ĭ) If your settings are correct but your device still isn't connecting, use this guide to resolve an IP block. This guide will take you through the email settings so you can go through and fix everything up.Ī) Make sure you know the correct email settings for your account. If your email account has stopped working, an update or crash may have caused some settings to change.

Outlook mac mail security